Cancellation & Refund Policy

We value your feedback and are committed to providing the best possible experience. We understand, however, that our service may not be suitable for everyone.

 

If you decide that the service is not right for you, you may cancel your subscription at any time through the billing portal. Please note that refunds are not available once a subscription has been activated, regardless of the remaining time on the subscription.

 

$5 Promotional Offer

For customers who are new to Jupiter Entertainment, we strongly recommend taking advantage of our $5 promotional offer before purchasing a longer-term subscription.

 

The $5 promotion is specifically intended to allow new customers to test the service on their device and with their internet connection before committing to a regular subscription.

 

Because no refunds will be issued once a regular subscription has been activated, we encourage all new customers to try the $5 promotional offer first to ensure the service meets their needs and works properly on their equipment and internet connection.

 

If you have any questions regarding cancellations or subscriptions, please contact our support team before placing your order.

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