We always appreciate your feedback and will do our best to make sure you are satisfied with our service. However, we do understand it is not always possible to please everyone. If you find yourself unsatisfied with our service, you may choose to cancel your subscription through the billing portal (https:billing.jupitertv.net) We will completely refund your subscription provided it was made within the past 6 days. Subscriptions that have been active for a week, or longer, will not be refunded.
We will endeavor to process your refund as quickly as possible, but on rare occasions, it may take up to 5 days
PLEASE NOTE: The $5 Promo was designed for you to try our service before subscribing to one of our packages. Unfortunately refunds will not be processed for this subscription.
